CARSTAY MILESCarstay Miles
Starts Tue, Nov 3, 2026 at 10:00 AM

The more you travel,
the more miles you earn.

Use them for your next trip or your own camper van.

Carstay Miles is a free rewards program for Carstay members. The more you use Carstay, the more miles you earn, and those miles can be used for car share discounts or toward purchasing SAny.VAN.

HOW TO EARN MILES

How to earn miles

The more you use Carstay, the more miles you automatically earn.

New member signup

100 miles

Once upon registration

Safety slide confirmation

Per booking
50 miles

Granted after return

Car share usage

Per hour
Weekdays 10 miles

5 miles on weekends and holidays

Double within 90 days

Overnight stay usage

Per night
50 miles

Rank up

Up to500 miles
Silver100 miles
Gold300 miles
Platinum500 miles

50 miles for reviewing the safety slide

The safety slide is delivered by chat after your booking. Review it to the last page and press the confirmation button to receive 50 miles.

When miles are granted

Car share and overnight stay miles are granted after use is completed. Usage time is counted separately for weekdays and weekends/holidays, and partial hours are rounded down. Cancelled bookings do not earn miles.

Weekday trips and repeat use within 90 days are best

Weekdays earn twice as many usage miles as weekends and holidays. If you complete your next booking within 90 days of the previous return, usage-time miles are doubled.

SAny.VAN × Carstay Miles

Use miles for
your very own
camper van

When using miles
1 mile = 10 yen
You can use them for
Your SAny.VAN purchase
How to earn miles
By using car share or overnight stay spots
SAny.VAN exteriorSAny.VAN

Carstay as a camper van builder

Carstay not only operates car share and overnight stay services for camper vans, but is also a camper van builder that makes its own camper vans. SAny.VAN is an original camper van built at Carstay's own workshop, "Mobi Lab.," which opened in Yokohama in October 2022, and it has been on sale since February 2024. The name comes from a phrase Carstay holds dear: "Stay Anywhere, Anytime."

How to use miles for SAny.VAN

When applying to purchase SAny.VAN, tell the staff member that you want to use Carstay Miles. After confirming your balance, the amount is deducted from the purchase price.

ABOUT CARSTAY MILES

Three key points of Carstay Miles

Anyone with a Carstay account can join for free. No registration fee or annual fee is required.

POINT 1

Earn as you travel

Miles are added automatically

Miles are automatically earned from car share usage time and overnight stay usage.

POINT 2

Use them on your next trip

1 mile = 10 yen

Miles can be used as a discount on car share reservations of 72 hours or more, from your second reservation onward.

POINT 3

Use them toward a camper van purchase

SAny.VAN purchase

Your earned miles can also be applied toward purchasing Carstay's camper van, SAny.VAN (1 mile = 10 yen).

You can check your balance, rank, and expiration schedule from your account page, and view your mileage history at any time.

EXAMPLE

Mileage calculation example

Example for using car share for 60 hours total: 24 weekday hours plus 36 weekend hours

Standard

Weekdays 24 hours × 10 miles240 miles
Weekends 36 hours × 5 miles180 miles
Usage subtotal420 miles
Safety slide confirmation50 miles
Total470 miles

Within 90 days from your last return

Usage miles doubled
Weekdays 24 hours × 10 miles × 2480 miles
Weekends 36 hours × 5 miles × 2360 miles
Usage subtotal840 miles
Safety slide confirmation(not doubled)50 miles
Total890 miles
USE FOR CARSHARE

How to use miles for car share

Saved miles can be used as a discount on car share bookings of 72 hours or more, from your second reservation onward.

Eligible bookings
From the second booking
72 hours or more

If you have used car share before, the previous vehicle type does not matter.

Conversion
1 mile = 10 yen

Miles are applied as a booking discount.

Maximum use
Up to5,000 miles

Up to 5,000 miles per reservation (50,000 yen). Miles cannot exceed the total of the fees eligible for the discount.

Mileage increments
1-mile increments

You can decide how many miles to use yourself.

Eligible vehicles
Vehicles with a badge

Miles can be used for vehicles with the “Mileage eligible” badge. A mileage input field appears on the booking page.

Discount applies to
Shared-use fee or rental fee

Option fees are also eligible. Insurance fees and the system usage fee are not eligible for the discount.

How miles work with other discounts
Long-term discount
Can be combined
Coupons
Cannot be combined

Miles are deducted after other eligible discounts are applied.

HOW TO USE

How to use miles on the booking page

Use miles as a discount in three steps.

1
Enter the number of milesEnter the number of miles you want to use in the mileage field.
2
Press applyPress the apply button to reflect the discount in the total amount.
3
Complete the bookingReview the details and complete your booking.
〈例〉Example: using 1,000 miles on a booking of 72 hours or more, where the shared-use fee or rental fee after the long-term discount is 50,000 yen
Shared-use/rental fee (after long-term discount)
50,000 yen
−
Mileage discount
1,000 miles × 10 yen
=
Shared-use/rental fee after discount
40,000 yen

*Insurance fees and the system usage fee are charged separately and are not eligible for the mileage discount.

If a booking using miles is cancelled

All used miles are returned, but their expiration does not extend. Cancellation fees are calculated from the amount before miles are applied.

USE FOR SAny.VAN

Use miles toward a SAny.VAN purchase

Your earned miles can be applied toward a SAny.VAN purchase at a rate of 1 mile = 10 yen.

Conversion
1 mile = 10 yenSame rate as car share
Miles you can useYou can use up to the number of miles you hold.The staff member will explain the detailed conditions when you apply.
How to useTell the staff member when you applyJust say you'd like to use Carstay Miles.
〈例〉Example: installing SAny.VAN equipment on your current vehicle,
using 5,000 miles
Bring-your-own vehicle
2,420,000 yen and up
−
Mileage discount
5,000 miles × 10 yen
50,000 yen
=
Amount to pay (example)
2,370,000 yen and up

*Prices include tax and exclude registration fees (as of September 2026).

*Miles are earned through car share usage and more. On weekdays, car share usage earns 10 miles per hour.

SAny.VAN PRICE

SAny.VAN pricing

Choose from three purchase plans (tax included, registration fees excluded).

Bring-your-own vehicleInstall on your current vehicle2,420,000 yen and up
Used vehicle + buildArrange a used vehicle and build it out4,420,000 yen and up
New vehiclePurchase as a new vehicle5,336,100 yen and up

*Prices are as of September 2026. Please check the Mobi Lab. official site for the latest pricing and specifications.

Try SAny.VAN through car share first.

Rent SAny.VAN from ¥18,000. Take it on a trip to experience how it drives and lives. You'll earn miles from that usage as well.

RANK

Rank

Your rank rises based on your total earned miles, and bonus miles are granted each time your rank goes up.

BronzeTotal earned miles0 miles and upBonus —
SilverTotal earned miles1,000 miles and upBonus +100 miles
GoldTotal earned miles3,000 miles and upBonus +300 miles
PlatinumTotal earned miles5,000 miles and upBonus +500 miles
Your rank never drops.
Your lifetime total does not decrease from using or expiring miles.
If you pass multiple ranks at once,
you receive each rank-up bonus.
Launch bonus miles are not
included in your total earned miles.
LAUNCH BONUS

Launch bonus miles

Members who had already registered when the service launched receive bonus miles.

Car share usage count during the target period and awarded miles
500 miles
1,000 miles
1,500 miles
2,000 miles
0123+
Target periodBased on bookings created from June 1, 2025 to May 31, 2026 that were completed through return without cancellation.
Eligible membersMembers registered at the start of the service. Even members with zero eligible uses receive 500 miles.
NoteThese miles are not included in rank calculation. Use them on your second or later reservation of 72 hours or more, or toward a SAny.VAN purchase.
EXPIRATION

Mileage expiration

If you earn new miles within 730 days, your held miles will not expire.

Expiration

From the day after you last earned miles

730 days(about 2 years)
Each time you earn new miles, the expiration of all held miles extends to 730 days from the next day.
When the expiration extendsWhenever you earn new miles. The expiration of all held miles is extended.
When the expiration does not extendWhen you use miles, or when miles are returned after a cancellation.
Notice before expirationYou are notified by email and push notification 30 and 7 days before expiration.

Important notes

  • Miles are granted for free and cannot be purchased, exchanged for cash, or refunded.
  • Miles cannot be transferred to other members or combined across accounts.
  • If you close your account, all held miles and rank are forfeited.
  • If a booking is cancelled or refunded, miles earned from that booking may be revoked. Fraudulent or erroneous mileage grants may also be cancelled or suspended.
  • If Carstay changes the mileage program, notice will generally be posted at least 7 days in advance.
  • For full details, please review the Carstay Terms of Use (Article 20: Carstay Miles).
FAQ

FAQ

A

No. Anyone with a Carstay account can join for free.

Start your next trip with Carstay
and earn miles.

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