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Contact Us

If you have any questions about using VanShare at Carstay, please check the guidance page for each guest, holder, and host before contacting us.
The guidance also includes frequently asked questions, but if you do not get the answers you need, please use the contact form.
If you have any questions or concerns about your reservation, please contact Holder Host directly via chat message.
※ Our business hours are from 10:00 to 17:00 on weekdays. Inquiries outside business hours will be dealt with sequentially from the next business day onwards.
※ Depending on the content of your inquiry, it may take some time or we may not be able to answer.
※ If you do not receive the email, please click here.

Download the app
for free!

Click here to download
the Carstay app for free!