‘Carstay’ Privacy Policy

1 In order to protect the Member Information, the Company will comply with the Japanese Personal Information Protection Law and other related laws and regulations and endeavor to appropriately handle and protect the Member Information, including personal information.

2 This privacy policy (hereinafter referred to as “Policy”) applies to the use of the Site and/or the Services (hereinafter collectively referred to as the “Carstay Services”). In addition, in the circumstances that the Company stipulates provision for the handling of the Member Information in any other policies or in the Carstay Services' terms of use posted on the Site, such provisions shall also apply, and in the event of any conflict with this Policy, this Policy shall prevail.

3 The provisions of this Policy shall not apply to any dealings, such as lending of parking lots and the like, or the provision of travel experience and the like, provided to a third party by Members (hereinafter referred to as the “Acts by Members”) through the Carstay Services. For the handling of the Member Information in Acts by Members, please refer to the privacy policy separately provided by the relevant Members.

1 The Company may acquire the following Member Information that may contain personal information as defined in Paragraph 1, Article 2 of the Japanese Personal Information Protection Law (hereinafter referred to as “Personal Information”) on the Carstay Services.

2 The Company shall acquire Member Information properly without falsifying or other improper means. In addition, in the event the Company obtains Member Information by a method other than acquiring it through the use of the Carstay Services, the Company shall notify or publicly announce the purpose of its use in advance.

1 The Company will appropriately handle the Member Information obtained through the use of the Carstay Services within the scope of the objectives set forth below. Without Members' consent, the Company will never use the Member Information for any purpose other than the purposes set out in this Policy.

Purpose of use	Description	Information to be used
To provide, maintain and improve the Carstay Services	- to verify Members' personal identification and prevent unauthorized use of the Carstay Services - to provide, maintain, and improve the Carstay Services smoothly - to provide the Carstay Services - to provide services to Members within the scope of entrustment by the Members in the Carstay Services	・Membership Information ・ Device information ・ Log information, action history, and information about service usage ・ Cookie and anonymous ID
To provide notice and response	・to provide notices about the Carstay Services and respond to inquiries ・to notify significant information regarding the usage of the Carstay Services, such as, change in the term of this Policy, or termination, suspension or cancellation of the Carstay Services	・ Name and e-mail address

2 The Company may revise the purpose of use provided for in the preceding paragraph to the extent that such revision is deemed to be reasonably related to the original purpose of use, upon which the Company shall notify Members of such revision or post such revision on the Site operated in an easy to understand manner.

The Company may, within the scope of the purpose of the Carstay Services, disclose part of the Membership Information to other Members registered with the Carstay Services. Provided, however, that the Company shall not disclose the Membership Information without the authorization of Members. Members, who do not wish that their information to be disclosed should stop using the Carstay Services immediately.

1 In principle, the Company shall not provide Member Information to a third party without the consent of Members. However, in the following circumstances, Member Information may be provided without Members' consent to a third party, to the extent that such provision does not violate any applicable law and regulations.

2 In the event the Member Information is provided to a third party based on the consent of Members, the Company shall prepare and retain records relating to the following matters:

3 Notwithstanding Article 5.1 herein, the Company may, upon notifying the Personal Information Protection Commission, provide Personal Information contained in the Member Information to a third party by e-mail or other means for the purpose of such provision to the third party. Provided that if Members do not wish their Personal Information to be provided to a third party, the provision to the third party shall be suspended upon requested by Members pursuant to Article 11.

4 In the event the Company provides Personal Information to a third party pursuant to the provisions of the preceding paragraph, the Company shall prepare and retain records relating to the following matters.

The Company may outsource the handling or management of Member Information, in whole or in part, to a third party to the extent necessary for the achievement of the purpose of use. Upon which the Company will in advance execute a confidentiality agreement with the third party, containing the terms and conditions that conform to the provisions of this Policy and conduct necessary and appropriate supervision to ensure proper and safe management of the Member Information

The Company may share Member Information obtained from Members, to the extent necessary for the provision of affiliated service, with its affiliated business partners or other third parties. In this event, the Company shall publicly announce in advance the items of information to be shared, the scope of the third parties, the purpose of use of the third parties, and the name or identity of the person responsible for the management of such information.

The Carstay Services may incorporate the following information-gathering modules selected by the Company to analyze information on the usage of the Carstay Services and for advertising effectiveness related to the Carstay Services and other services. Accordingly, the Company may provide Member Information to providers of the information-gathering modules. These information-gathering modules collect Member Information but do not collect any information that identifies Members personally. The information collected is managed in accordance with the privacy policies and other terms and conditions established by the respective providers. The following is the details of the gathering modules used in the Services.

1 Upon providing Carstay Services, the Company may gather or store the following information by using information-gathering module as prescribed in preceding article for the purpose of implementation of a targeting advertisement which distributes advertisements based on needs or interests of Members.

2 The Company may provide the information gathered to Google AdSense (hereinafter referred to as the “Advertising Provider”) for the purpose of delivering optimal customized advertisements to Members in accordance with Members' needs, interests and the like. The handling of information by the Advertising Provider shall be subject to the privacy policy and other conditions set forth by the Advertising Provider.

1 For the purpose of preventing any leakage, loss or damage of Member Information, the Company shall take necessary and appropriate measures to securely manage Member Information by allowing only minimal and limited access to files containing Personal Information, maintaining access logs, and installing security software.

2 The Company appoints its Representative Director as the person in charge to properly manage Member Information and to continuously make improvements in the quality of such management.

We will appropriately respond to measures such as disclosure, correction, deletion, or suspension of use (Hereinafter referred to as "disclosure, etc.") of member information on our company services to the extent provided by laws and regulations. However, if our company is not obliged to comply with these obligations under the Personal Information Protection Law or other laws and regulations, if requests with the same content are repeated many times without justifiable grounds, or if excessive technical work is required, it may not be possible to carry out these procedures.

If you would like to request disclosure of personal information held by our company, please follow the procedure below.

1. Application Method

2. Identity verification

3. Commission

4. Mailing address

5. How to answer

1 The Company uses commercially reasonable efforts to continuously review and improve the handling of Member Information and may revise this Policy from time to time as necessary.

2 The Company will notify Members of any revisions to this Policy by announcing such revisions on the Site or through other means that can be easily accessed and viewed. However, if the Company is required by applicable laws or regulations to obtain Members' consent in order for the Company to make certain revisions, then the Company will obtain Members' consent in a manner separately established by the Company.

The Company will strive to protect the Personal Information by ensuring that its officers and employees fully understand the purpose and intentions of this Policy and carry out their day-to-day operations with the utmost care. For any inquiries regarding our handling of Member Information, including any suggestions, questions, complaints or comments, please contact the Company at the following: